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The Most Searched Insurance Questions Answered


Insurance can feel like opening doors behind doors behind doors. Unlike almost every other product you buy, you don’t feel the benefit of insurance until something bad happens. And while we all need insurance, we buy it hoping we don’t have to use it.


When something bad happens, we immediately question our cover. Was it all explained? Did you ask the right questions? Are you covered? We might find ourselves hastily searching for an answer to a complex question or trying to find out if our policy excludes your circumstance.


Below, we look at the most Googled insurance questions and answer them for you.


Is inherited jewellery included in my home and contents cover?

We have many clients with expensive or luxurious possessions but what about those whose relative left a piece of jewellery or item which you don’t know the value of? Well, a standard home and contents insurance policy has a cap on how much you are covered for. These vary so it’s worth checking your existing policy, but it’s unlikely it will cover too much. You can arrange valuations where you can have jewellery and other inherited possessions valued by a professional. Specialist items require specialist insurance. It doesn’t make sense risking something so precious, does it?


What is not included in home insurance?

Together with high-value goods, there are other things not covered which might surprise you. For instance, if pests such as rats enter your home and damage appliances, you may not be covered since you could have prevented the pest from entering your home. General wear and tear isn’t usually covered, nor is a build-up of mould.


Some policies also exclude things like floods, burst pipes, poor workmanship. If you are a business working from home and don’t have the right home business insurance, standard home insurance won’t cover injury or damage to your goods, either. It’s essential you are proactive in protecting your home.


Got a question not answered here? Pick up the phone, we’ll be happy to answer it for you. We may also be able to get you a policy that’s cheaper and better than an existing policy.

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